Refunds and withdrawal

sidelet does not offer a separate voluntary money-back guarantee. Your statutory consumer rights still apply, including remedies where digital content or services do not meet legal requirements.

For qualifying distance contracts, you may have a right to withdraw within 14 days of concluding the contract. Whether early supply changes that right depends on the type of contract, your express choices and the applicable law. We will not refuse a request solely because you downloaded or opened the app. Your order confirmation records the terms and any early-supply choice.

To submit a withdrawal statement, use Submit a withdrawal request in your account or email support@sidelet.app. State your name, account email, order reference and that you wish to withdraw. You may use the form below; using it is not mandatory. We record the time we receive your statement and send a receipt. We review the request under applicable law and explain any refund and effect on access. Renewal cancellation is separately available in your account.

Model statement: “To Ben Barkai, V kapslovně 2770/5, Žižkov, 130 00 Praha 3, Czechia, support@sidelet.app: I hereby give notice that I withdraw from my contract for sidelet. Order/reference: ________________. Contract date: ________________. Consumer name: ________________. Consumer address: ________________. Account email: ________________. Date: ________________. Signature: only if submitted on paper.”

If your request concerns a defect, describe what happened, your Mac/macOS version and steps to reproduce it. Do not send passwords, payment-card details or unrelated private files. Refunds that are due use the original payment method unless another lawful arrangement is agreed.